Description
Bybit is a digital asset derivatives and spot trading platform. This guide explains how to access your account using Bybit’s web or mobile app login, secure your credentials with two-factor authentication (2FA), recover access if you’re locked out, and resolve common login problems. Keep your account safe by following the security steps below.
How to sign in (web & mobile)
- Open the Bybit website or launch the Bybit mobile app.
- Click Log In (top-right on web) or tap Sign In inside the app.
- Enter your registered email or phone number and your password.
- If prompted, complete any CAPTCHA or device verification step.
- Enter the 2FA code from your authenticator app or SMS when requested.
- After successful authentication you’ll be redirected to your dashboard.
If you prefer direct navigation, use the official Bybit link: Bybit official site.
Two-factor authentication (2FA)
Enable 2FA to add an extra layer of protection beyond your password.
- Install an authenticator app (Google Authenticator, Authy, etc.).
- From your Bybit account settings, choose Security > 2FA > Enable.
- Scan the QR code with the authenticator app and enter the 6-digit code to confirm.
- Store backup/recovery codes in a safe place (not in plain text on your device).
Troubleshooting common login problems
- Forgot password: Use the Forgot Password link on the login page. Follow the email or SMS instructions to reset.
- 2FA lost or reset: If you can’t access your authenticator, use Bybit’s account recovery flow. Have ID or required info ready for verification.
- Account locked: Multiple failed attempts may temporarily lock your account. Wait the cooldown period and try again or contact support.
- Suspicious activity: If you see unknown trades or changes, immediately change your password, revoke API keys, and contact Bybit support.
Account recovery & best practices
If you lose access, prepare the following before contacting support: account email/phone, date of account creation, recent transaction IDs, and ID documents if requested. Avoid sharing passwords, 2FA codes, or private keys with anyone.
Security tips
- Use a strong, unique password and a password manager.
- Always enable 2FA and prefer an authenticator app over SMS when available.
- Keep your recovery codes offline in a secure place.
- Be cautious of phishing: check the site URL, avoid links in unsolicited messages, and verify emails.
FAQ
Q: How do I change my login email?
A: Go to Account Settings > Profile > Change Email and follow the verification steps.
Q: Can I use biometrics?
A: Yes — Bybit mobile app supports fingerprint or Face ID on compatible devices for faster sign-in.